AS DBS ramps up its customer engagement efforts through the use of technology, it has seen call volume to its customer centre in Singapore drop 12 per cent over the last year, the bank said on Thursday.
A SUCCESSFUL experiment by the Monetary Authority of Singapore (MAS) and the Bank of Canada using central bank digital currencies and distributed ledger technology (DLT) could make cross-border and cross-currency payments cheaper, faster and safer.
MUCH has been written about the transformation of DBS, but less known is the role its finance team plays in formulating and directing the strategies which have propelled the group into the ranks of Asia's leading banks.
SINGAPORE-BASED corporate services provider In.Corp Global has acquired RHT Corporate Advisory, RHT Holdings' corporate advisory business. Both firms declined to disclose the value of the acquisition.
OUT of S$2.8 billion in foreign exchange (FX) fees paid by Singapore annually, 71 per cent or S$2 billion is hidden in exchange rate mark-ups, a new study commissioned by TransferWise has found.
A SUCCESSFUL experiment by the Monetary Authority of Singapore (MAS) and the Bank of Canada using central bank digital currencies and Distributed Ledger Technology (DLT) could bring great potential to make cross-border and cross-currency payments cheaper, faster and safer.
THE Canadian investment fund that manages assets for Ontario’s public sector is looking towards Singapore to set up its regional headquarters, as it seeks to boost its portfolio in Asia in the next few years.
AT the Singapore Fintech Festival in November last year, Christine Lagarde, managing director of the International Monetary Fund (IMF), called on the world's central banks to consider issuing digital currencies.
TO help her listen during meetings, Yuki Neoh places a Roger Pen on the table. The device's wireless microphone transmits audio to her hearing aid and cochlear implant, enabling her to hear speech clearly over distance and in loud noise.
SINGAPORE banks are training their front-line staff to better serve bank customers with disabilities amid growing awareness of the daily difficulties they face.
